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start [2022/01/10 10:07] Hans [Bren School Computing Support] |
start [2022/03/15 15:52] hans [Bren School Computing Support] |
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| * Hours: Monday - Friday 8 am to 12 pm, 1 pm to 5 pm (excluding University holidays) | * Hours: Monday - Friday 8 am to 12 pm, 1 pm to 5 pm (excluding University holidays) | ||
| * Phone: 949-824-4222 | * Phone: 949-824-4222 | ||
| + | * Email: helpdesk@ics.uci.edu | ||
| + | * [[sysops|System Operations]](Sysops) | ||
| Computing Support operates a Helpdesk to ensure that requests are tracked and completed in a timely manner. The Helpdesk should be consulted with problems regarding ICS accounts, accessing Bren School ICS systems, supplied/supported software, and when planning to purchase new systems. For more information, please send an email to helpdesk@ics.uci.edu | Computing Support operates a Helpdesk to ensure that requests are tracked and completed in a timely manner. The Helpdesk should be consulted with problems regarding ICS accounts, accessing Bren School ICS systems, supplied/supported software, and when planning to purchase new systems. For more information, please send an email to helpdesk@ics.uci.edu | ||
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| - | ===== Recent ICS Incidents and Outages ===== | ||
| - | Resolved: SGE Master Service is back online. Queued jobs must be resubmitted. | ||
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| - | [[https://helpdesk.ics.uci.edu/Ticket/Display.html?id=69288|https://helpdesk.ics.uci.edu/Ticket/Display.html?id=69288]] | ||
