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start [2021/07/12 14:54] dutran [Bren School Computing Support] |
start [2022/03/15 15:52] (current) hans [Bren School Computing Support] |
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| ** Promoted Articles ** | ** Promoted Articles ** | ||
| * [[virtual_environments:jupyterhub|Check out Jupyterhub @ ICS]] | * [[virtual_environments:jupyterhub|Check out Jupyterhub @ ICS]] | ||
| - | * [[:announce:announce-2021|2021 Announcements ]] | + | * [[:announce:announce-2022|2022 Announcements ]] |
| - | * [[:projects:maint-2021|2021 Maintenance Schedule]] | + | * [[:projects:maint-2022|2022 Maintenance Schedule]] |
| * [[accounts:password_change_reset|Lastpass Enterprise and other Password Management Tools]] | * [[accounts:password_change_reset|Lastpass Enterprise and other Password Management Tools]] | ||
| ** Past Promoted Articles** | ** Past Promoted Articles** | ||
| - | * [[:announce:spring-2021|Announcements]] | + | * [[:announce:announce-2021|2021 2021 Announcements]] |
| * [[:projects:maint-spring-2021|Spring Quarter 2021 Maintenance Schedule]] | * [[:projects:maint-spring-2021|Spring Quarter 2021 Maintenance Schedule]] | ||
| - | * [[:announce:winter-2021|Winter Quarter 2021 Announcements]] | + | * [[:projects:maint-2021|2021 Maintenance Schedule]] |
| * [[:projects:maint-winter-2021|Winter Quarter 2021 Maintenance Schedule]] | * [[:projects:maint-winter-2021|Winter Quarter 2021 Maintenance Schedule]] | ||
| Line 21: | Line 21: | ||
| * Hours: Monday - Friday 8 am to 12 pm, 1 pm to 5 pm (excluding University holidays) | * Hours: Monday - Friday 8 am to 12 pm, 1 pm to 5 pm (excluding University holidays) | ||
| * Phone: 949-824-4222 | * Phone: 949-824-4222 | ||
| + | * Email: helpdesk@ics.uci.edu | ||
| + | * [[sysops|System Operations]](Sysops) | ||
| Computing Support operates a Helpdesk to ensure that requests are tracked and completed in a timely manner. The Helpdesk should be consulted with problems regarding ICS accounts, accessing Bren School ICS systems, supplied/supported software, and when planning to purchase new systems. For more information, please send an email to helpdesk@ics.uci.edu | Computing Support operates a Helpdesk to ensure that requests are tracked and completed in a timely manner. The Helpdesk should be consulted with problems regarding ICS accounts, accessing Bren School ICS systems, supplied/supported software, and when planning to purchase new systems. For more information, please send an email to helpdesk@ics.uci.edu | ||
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| Suite 346 | Suite 346 | ||
| Irvine, Ca 92697-3425 | Irvine, Ca 92697-3425 | ||
| - | </code> | ||
| - | |||
| - | === COVID Mailing Address === | ||
| - | |||
| - | <code> | ||
| - | UNIVERSITY CA IRVINE | ||
| - | __Your Name__ c/o ICS Computing Support Group | ||
| - | 19182 JAMBOREE RD | ||
| - | ICS COMPUTING SUPPORT DEPT | ||
| - | IRVINE, CA 92612-2501 | ||
| </code> | </code> | ||
| ==== Medium to Large Deliveries (i.e. pallets, carrier deliveries) ==== | ==== Medium to Large Deliveries (i.e. pallets, carrier deliveries) ==== | ||
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| - | ===== Recent ICS Incidents and Outages ===== | ||
| - | |||
| - | Resolved: SGE Master Service is back online. Queued jobs must be resubmitted. | ||
| - | [[https://helpdesk.ics.uci.edu/Ticket/Display.html?id=69288|https://helpdesk.ics.uci.edu/Ticket/Display.html?id=69288]] | ||
