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start [2021/07/12 14:54] dutran [Bren School Computing Support] |
start [2022/03/15 15:52] (current) hans [Bren School Computing Support] |
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** Promoted Articles ** | ** Promoted Articles ** | ||
* [[virtual_environments:jupyterhub|Check out Jupyterhub @ ICS]] | * [[virtual_environments:jupyterhub|Check out Jupyterhub @ ICS]] | ||
- | * [[:announce:announce-2021|2021 Announcements ]] | + | * [[:announce:announce-2022|2022 Announcements ]] |
- | * [[:projects:maint-2021|2021 Maintenance Schedule]] | + | * [[:projects:maint-2022|2022 Maintenance Schedule]] |
* [[accounts:password_change_reset|Lastpass Enterprise and other Password Management Tools]] | * [[accounts:password_change_reset|Lastpass Enterprise and other Password Management Tools]] | ||
** Past Promoted Articles** | ** Past Promoted Articles** | ||
- | * [[:announce:spring-2021|Announcements]] | + | * [[:announce:announce-2021|2021 2021 Announcements]] |
* [[:projects:maint-spring-2021|Spring Quarter 2021 Maintenance Schedule]] | * [[:projects:maint-spring-2021|Spring Quarter 2021 Maintenance Schedule]] | ||
- | * [[:announce:winter-2021|Winter Quarter 2021 Announcements]] | + | * [[:projects:maint-2021|2021 Maintenance Schedule]] |
* [[:projects:maint-winter-2021|Winter Quarter 2021 Maintenance Schedule]] | * [[:projects:maint-winter-2021|Winter Quarter 2021 Maintenance Schedule]] | ||
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* Hours: Monday - Friday 8 am to 12 pm, 1 pm to 5 pm (excluding University holidays) | * Hours: Monday - Friday 8 am to 12 pm, 1 pm to 5 pm (excluding University holidays) | ||
* Phone: 949-824-4222 | * Phone: 949-824-4222 | ||
+ | * Email: helpdesk@ics.uci.edu | ||
+ | * [[sysops|System Operations]](Sysops) | ||
Computing Support operates a Helpdesk to ensure that requests are tracked and completed in a timely manner. The Helpdesk should be consulted with problems regarding ICS accounts, accessing Bren School ICS systems, supplied/supported software, and when planning to purchase new systems. For more information, please send an email to helpdesk@ics.uci.edu | Computing Support operates a Helpdesk to ensure that requests are tracked and completed in a timely manner. The Helpdesk should be consulted with problems regarding ICS accounts, accessing Bren School ICS systems, supplied/supported software, and when planning to purchase new systems. For more information, please send an email to helpdesk@ics.uci.edu | ||
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Suite 346 | Suite 346 | ||
Irvine, Ca 92697-3425 | Irvine, Ca 92697-3425 | ||
- | </code> | ||
- | |||
- | === COVID Mailing Address === | ||
- | |||
- | <code> | ||
- | UNIVERSITY CA IRVINE | ||
- | __Your Name__ c/o ICS Computing Support Group | ||
- | 19182 JAMBOREE RD | ||
- | ICS COMPUTING SUPPORT DEPT | ||
- | IRVINE, CA 92612-2501 | ||
</code> | </code> | ||
==== Medium to Large Deliveries (i.e. pallets, carrier deliveries) ==== | ==== Medium to Large Deliveries (i.e. pallets, carrier deliveries) ==== | ||
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- | ===== Recent ICS Incidents and Outages ===== | ||
- | |||
- | Resolved: SGE Master Service is back online. Queued jobs must be resubmitted. | ||
- | [[https://helpdesk.ics.uci.edu/Ticket/Display.html?id=69288|https://helpdesk.ics.uci.edu/Ticket/Display.html?id=69288]] |